Remote Jobs on AfriSplash Remotely

What you’ll bring.

• 1+ years of previous experience working in a high-volume call center environment or providing remote (phone/video) customer support
• Strong written and verbal communication skills, delivered with a friendly and professional tone
• Demonstrated ability to effectively de-escalate and preempt frustration in customer interactions, fostering positive experiences and resolutions
• Intermediate to advanced computer skill proficiency and familiarity working with support software; Salesforce experience a plus
• Comfort working independently and efficiently in a fast-paced, high-touch support environment
• Strong written and verbal communication skills; ability to read, write, speak, and comprehend English effectively to assist customers via phone, video call, cases, real-time chats, and emails
• Ability to work one of the following schedules. Please indicate your 1st and 2nd preference within your application.